:root{--bg:#f8fafc;--surface:#fff;--border:#e2e8f0;--text:#0f172a;--text-muted:#64748b;--primary:#2563eb;--primary-hover:#1d4ed8;--success:#16a34a;--success-bg:#f0fdf4;--warning:#d97706;--warning-bg:#fffbeb;--danger:#dc2626;--danger-bg:#fef2f2;--radius:10px;--shadow:0 1px 3px #0f172a14}*{box-sizing:border-box}body{color:var(--text);background:var(--bg);margin:0;font-family:system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;line-height:1.5}a{color:var(--primary);text-decoration:none}a:hover{text-decoration:underline}h1,h2,h3{letter-spacing:-.02em;margin:0;font-weight:600}.app-shell{grid-template-columns:240px 1fr;min-height:100vh;display:grid}.app-sidebar{color:#e2e8f0;background:#0f172a;flex-direction:column;gap:8px;padding:24px 16px;display:flex}.app-sidebar a{color:#cbd5e1;border-radius:8px;padding:10px 12px;font-size:14px;text-decoration:none}.app-sidebar a:hover,.app-sidebar a.active{color:#fff;background:#ffffff14;text-decoration:none}.app-sidebar .brand{color:#fff;border-bottom:1px solid #ffffff1a;margin-bottom:8px;padding:0 12px 16px;font-size:15px;font-weight:700}.app-main{max-width:1200px;padding:28px 32px}.page-header{justify-content:space-between;align-items:center;gap:16px;margin-bottom:24px;display:flex}.page-header h1{font-size:1.5rem}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);padding:20px}.card-grid{grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:16px;display:grid}.metric-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:16px 18px}.metric-card .label{color:var(--text-muted);font-size:13px}.metric-card .value{margin-top:4px;font-size:1.5rem;font-weight:700}.btn{cursor:pointer;border:1px solid #0000;border-radius:8px;justify-content:center;align-items:center;gap:6px;padding:8px 14px;font-size:14px;font-weight:500;line-height:1.4;text-decoration:none;display:inline-flex}.btn:hover{text-decoration:none}.btn-primary{background:var(--primary);color:#fff}.btn-primary:hover{background:var(--primary-hover);color:#fff}.btn-secondary{background:var(--surface);border-color:var(--border);color:var(--text)}.btn-danger{background:var(--danger-bg);color:var(--danger);border-color:#fecaca}.btn-sm{padding:5px 10px;font-size:13px}.table-wrap{overflow-x:auto}table.data-table{border-collapse:collapse;width:100%;font-size:14px}table.data-table th,table.data-table td{text-align:left;border-bottom:1px solid var(--border);padding:12px 14px}table.data-table th{text-transform:uppercase;letter-spacing:.04em;color:var(--text-muted);font-size:12px;font-weight:600}.badge{border-radius:999px;padding:2px 8px;font-size:12px;font-weight:600;display:inline-block}.badge-active{background:var(--success-bg);color:var(--success)}.badge-inactive{color:var(--text-muted);background:#f1f5f9}.badge-suspended,.badge-warning{background:var(--warning-bg);color:var(--warning)}.form-stack{flex-direction:column;gap:16px;max-width:480px;display:flex}.form-field label{margin-bottom:6px;font-size:13px;font-weight:600;display:block}.form-field input,.form-field select,.form-field textarea{border:1px solid var(--border);border-radius:8px;width:100%;padding:9px 12px;font-family:inherit;font-size:14px}.form-field input:focus,.form-field select:focus,.form-field textarea:focus{border-color:var(--primary);outline:2px solid #2563eb40}.alert{border-radius:8px;margin-bottom:16px;padding:12px 14px;font-size:14px}.alert-error{background:var(--danger-bg);color:var(--danger);border:1px solid #fecaca}.alert-info{color:#1d4ed8;background:#eff6ff;border:1px solid #bfdbfe}.alert-warning{background:var(--warning-bg);color:var(--warning);border:1px solid #fde68a}.impersonation-banner{color:#fff;background:#7c3aed;justify-content:space-between;align-items:center;gap:12px;padding:10px 16px;font-size:14px;display:flex}.impersonation-banner a{color:#fff;font-weight:600}.stat-row{grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:24px;display:grid}@media (max-width:900px){.app-shell{grid-template-columns:1fr}.app-sidebar{flex-flow:wrap;padding:12px}.stat-row{grid-template-columns:repeat(2,1fr)}}.crm-subnav{border-bottom:1px solid var(--border);flex-wrap:wrap;gap:8px;padding-bottom:4px;display:flex}.crm-subnav a{color:var(--text-muted);border-radius:8px;padding:8px 12px;font-size:14px;text-decoration:none}.crm-subnav a:hover{color:var(--text);background:#f1f5f9;text-decoration:none}.crm-subnav a.active{color:var(--primary);background:#eff6ff;font-weight:600}.crm-timeline{margin:0;padding:0;list-style:none}.crm-timeline li{border-bottom:1px solid var(--border);padding:12px 0;font-size:14px}.crm-timeline li:last-child{border-bottom:none}.crm-timeline-meta{color:var(--text-muted);flex-wrap:wrap;align-items:center;gap:6px;margin-bottom:6px;font-size:12px;display:flex}.crm-timeline p{white-space:pre-wrap;margin:0}.crm-bar-track{background:#f1f5f9;border-radius:999px;height:8px;overflow:hidden}.crm-bar-fill{background:var(--primary);border-radius:999px;min-width:2px;height:100%}